Introduction to FAQ
Please read our FAQ section first before you send us any questions that might already be covered in our frequently asked questions list. Oceans receive a high volume of inquiries. We have created this FAQ to answer all possible questions a future resident or loved one might be asking before they commit to treatment.
All residents will be picked from the international arrival gate at the airport and be returned to the international departure gate after treatment. Any resident leaving the program early for any reason will also be returned to the international department gate, and this will be coordinated with their existing support networks.
Oceans Thailand is a three drive from Bangkok along Southwest Coastline. When you arrive in Bangkok you will not have to go to another airport, wait in transit, get another plane, go on a boat to anywhere. A driver will meet you at a pre-arranged time and place and you will be taken to Oceans.
We have qualified staff, who have worked in Private Hospitals, Private and Public Residential Addiction Treatment Facilities in Australia as therapists and counsellors. We pride ourselves on only using evidence-based practice.
The Australian Counsellors Association, The Australian And New Zealand Mental Health Association and The Australian Health Practitioner Regulation Agency. Along with numerous other recognised Peaks Bodies within Australia. We are not connected to any online, non-accredited groups.
These electronic devisers can be a severe distraction to residents, a possible trigger for relapse and possible breach privacy for other residents. Our duty of care is for the protection of residents, ensuring confidentiality, privacy, and safety at all times. In order to answer this question honestly ask yourself what would be the validity, authenticness or possible consequences of being able to post on social media during treatment? Phone your drug dealer? Gamble online during free time? Watch pornography or disturbing images? Or potentially break the confidentiality of other residents during their stay. Very little.
All residents will receive full aftercare support inclusive of the total price of treatment. Including sober housing or supported accommodation. Also referrals to day programs, support groups, and health professionals.Various types of sober housing options are available in Thailand and onsite.
Our qualified and trained staff have worked in the disabilities field in Australia for many years. Residents presenting with disabilities will be warmly welcomed and treated with dignity, respect and fully supported in everyway possible.
A resident may be asked to leave for the following reasons:
Leaving the premises without approval from staff members
Leaving the group during off site activities without the approval of staff
Non-participation in the program without pre-approval from staff
Any Undisclosed criminal history or mental illness
Violent/abusive/inappropriate sexual behaviour towards other residents or staff
Oceans Thailand has a zero tolerance policy on abusive or violent language or behaviour directed at anyone at any time during their stay.
Bringing onto the facility excluded items and most specifically any drugs or alcohol
Using any drugs or alcohol including excluded tobacco products
Failing a drug or BAL test
Refusal to take a drug or BAL test
Theft and/or the breaking of law
No. We only treat mental health issues as a secondary illness as it relates to the first disease of addiction. Often mental illness requires long-term treatment and medication. Oceans’ staff members make necessary referrals for residents who need on-going therapy for mental health issues including PTSD.
Oceans Thailand provides 30-day intensive drug and alcohol and addiction treatment.
Shorter programs are also available but for programs longer than 30-days residents are encouraged to participate in our post-treatment transitional support program.
There are numerous ways to pay for treatment. Credit card, payment plans, direct bank transfer and early release of superannuation funds. If you are unable to reserve a place with Oceans at this time we suggest you contact your local/regular General Practitioner to explore options within the public health sector. In Australia this could include developing a mental health plan with your Doctor, a referral to a detox and drug and alcohol dependence specialist.
Between 5 to 7. This so we can always focus on the quality of the treatment being provided.
Our residents are aged 21 + years. Residents come from Australia and around the worldwide.
No, you will have a 45 SQM private villa, small kitchenette, bath, shower, bathroom, sofa, desk, private balcony, 40 Inch Smart TV Netflix/Cable TV, stereo system. Room is cleaned daily and cloths washed when needed.
Costs will vary depending on client’s specific needs. A medical detox at a private hospital in Thailand will be an added cost, along with booking flights if that is required. However, the cost of our program is comparatively very low compared to other treatment facilities in Thailand, Australia and around the world. Your assessment coordinator will assist you with this process. The price of the entire program is fully inclusive with no hidden extras or fees: Treatment Costs.
Safety of all residents is our number one priority at all times. Evereyday residents will be involved in various off-site activites. Residents with family members or loved ones in Thailand can have pre-arranged outings with their support networks on Sundays.After the second week of treatment, residents can leave the facility during their free time to walk along the beach but will be drug and alcohol tested when they return. Otherwise, staff members will accompany residents during all off-site activities.
We encourage family and close friends to visit every week if possible. Visiting hours are from 2:00 pm to 4:00 pm on Sundays. We can also set up an online video conference call during these hours. All visitors must be from the client contact list set up during the initial assessment. We can also arrange for family members to stay close by during the entire treatment or for at least the last week to be part of your transition out of the program.
We are not a medical facility although we work very closely with doctors and psychologists. We offer evidence-based treatment incorporating the latest research in the field of addiction treatment in our program. We provide a confidential, calm, empathetic environment so each resident can feel comfortable enough that they can open up and focus on their recovery.
No, unless it is urgently required for work commitments or family emergencies. Residents will have access to phones, computers, and tablets provided by staff on Sundays for 2 hours to contact family members and support networks or to arrange a appointments post-treatment. Any person on the contact support list has to be finalised on the first day of treatment. Treatment is not the place to be making unnecessary catch-up phone calls.
Future residents must first complete an online assessment form and make a 20% deposit to reserve a place on the waiting list.
Transitional sober housing support includes independent living in a beautiful fully furnished one-bedroom apartment with Ocean view, large swimming pool, gym and Wi-Fi, close to the main township and the beach; this will include drug and alcohol testing; phone check-ins once a week and weekly meetings with Oceans Staff.
The benefits of sober housing mean you will be able to practice independently living away from the program and away from your usual environment but still have that strong connection to Oceans and accountability that goes along with it. But ultimately you will be responsible for yourself. It makes the final transition back into your normal environment that much more smoother.
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