Oceans Frequently Asked Questions



Entering The Program: A To Z

Step One: Contact Oceans Thailand and speak to our assessment team. This is to determine eligibility for the residential program and or possible referral.

Step Two: Complete the online assessment form. Once the online assessment form has been completed, and eligibility requirements have been met, future residents will be sent an admission form contract. A date will be set for the next available residential intake.

Step Three: A 20% deposit is required to reserve a place on the next available intake. The remaining fees must be settled at least 48 hours before admission. Assistance with airline tickets is available along with on-flight chaperone service.

Step Four: Residents will be greeted at the international arrival gate at either Dong Muang Airport or Suwanpomi Airport Bangkok. (Residents cannot make their way to the treatment facility alone) They will be meeting at a mutually agreed time and place by a support worker and a driver.

Step Five: Residents will complete a 28-day program.

Step Six: Residents will be transported back to the international departure gate with a support worker and driver. Or the resident can enter our post-treatment support program services.

Step Seven: For the next 90-days, all alumni will receive post-treatment support and service. Ongoing weekly video chat counselling sessions are also available.

Is it easy to get to?2018-09-18T11:32:10+10:00

Oceans Thailand is a three drive from Bangkok along Southwest Coastline. When you arrive in Bangkok you will not have to go to another airport, wait in transit, get another plane, go on a boat to anywhere. A driver will meet you at a pre-arranged time and place and you will be taken to Oceans.

Why go to Oceans Thailand?2018-03-13T08:24:29+11:00

We have qualified staff, who have worked in Private Hospitals, Private and Public Residential Addiction Treatment Facilities in Australia as therapists and counsellors. We pride ourselves on only using evidence-based practice.

What are your professional associations?2018-07-04T20:02:41+10:00

The Australian Counsellors Association, The Australian And New Zealand Mental Health Association and The Australian Health Practitioner Regulation Agency. Along with numerous other recognised Peaks Bodies within Australia. We are not connected to any online, non-accredited groups.

Can I smoke cigarettes?2018-03-13T05:08:56+11:00

Residents are highly discouraged from smoking, but there are specific areas where smoking is permitted.

Why are you so strict on the phones and laptops?2018-11-11T16:13:57+11:00

These electronic devisers can be a severe distraction to residents, a possible trigger for relapse and possible breach privacy for other residents. Our duty of care is for the protection of residents, ensuring confidentiality, privacy, and safety at all times. In order to answer this question honestly ask yourself what would be the validity, authenticness or possible consequences of being able to post on social media during treatment? Phone your drug dealer? Gamble online during free time? Watch pornography or disturbing images? Or potentially break the confidentiality of other residents during their stay. Very little.

Do you provide aftercare?2018-11-11T16:13:02+11:00

All residents will receive full aftercare support inclusive of the total price of treatment. Including sober housing or supported accommodation. Also referrals to day programs, support groups, and health professionals.Various types of sober housing options are available in Thailand and onsite.

Can you accommodate residents with disabilities?2018-03-13T05:49:38+11:00

Our qualified and trained staff  have worked in the disabilities field in Australia for many years. Residents presenting with disabilities will be warmly welcomed and treated with dignity, respect and fully supported in everyway possible.

What breaches may result in the exclusion of a resident from Oceans?2018-11-11T16:24:24+11:00

A resident may be asked to leave for the following reasons:

Leaving the premises without approval from staff members
Leaving the group during off site activities without the approval of staff
Non-participation in the program without pre-approval from staff
Any Undisclosed criminal history or mental illness
Violent/abusive/inappropriate sexual behaviour towards other residents or staff
Oceans Thailand has a zero tolerance policy on abusive or violent language or behaviour directed at anyone at any time during their stay.
Bringing onto the facility excluded items and most specifically any drugs or alcohol
Using any drugs or alcohol including excluded tobacco products
Failing a drug or BAL test
Refusal to take a drug or BAL test
Theft and/or the breaking of law

Do you provide treatment for mental illness only?2018-12-17T19:19:28+11:00

No. We only treat mental health issues as a secondary illness as it relates to the first disease of addiction. Often mental illness requires long-term treatment and medication. Oceans’ staff members make necessary referrals for residents who need on-going therapy for mental health issues including PTSD.

How does the program work?2019-03-04T16:57:29+11:00

Oceans Offers Far More Than Addiction Treatment

Oceans Thailand offers numerous program options to cater to the individual needs of clients seeking treatment. Our program options range from the specialist one-week intervention to the more intensive full 28-day program from drug, alcohol and gambling addiction treatment.

Clients will engage in numerous therapeutic activities. There is formal coursework to complete, psychoeducation lectures, process groups, specialised CBD and one to one counselling along with robust post-treatment plan strategies.

There are numerous enjoyable physical exercise programs each day along separate activities and excursions. Each days activity is different encompassing a wide variety of multiple modalities for clients to explore new and forgotten aspects of their lives and personalities. Clients will be introduced to various  features of Thai culture and will have the opportunity to participate in local spiritual rituals.

Each client will undergo a full health examination and evaluation along with a dental clean. Clients will enjoy massages, facials, manicures and pedicures.

A fully edited film of each client’s entire recovery journey will also be created and presented on the final day of treatment. A professional portfolio photo shoot will also take place for each client in their last week of treatment. These small mementos are for each client to share with their loved ones back at home and also to create positive new memories in their new found life and freedom.

How do I pay for the program?2018-12-17T19:17:17+11:00

There are numerous ways to pay for treatment. Credit card, payment plans, direct bank transfer and early release of superannuation funds. If you are unable to reserve a place with Oceans at this time we suggest you contact your local/regular General Practitioner to explore options within the public health sector. In Australia this could include developing a mental health plan with your Doctor, a referral to a detox and drug and alcohol dependence specialist.

How many residents in total can be in the program?2019-03-05T03:41:45+11:00

Only four residents can be participating in the program at any one time. This so we can always focus on the quality of the treatment being provided. Oceans prides itself on having the most significant staff to client ratio in all rehabs across the Asia Pacific.

What is your age range?2018-11-11T16:26:34+11:00

Our residents are aged 21 + years. Residents come from Australia and around the worldwide.

Will I have a roommate?2019-03-04T16:54:04+11:00

No, you will have a  large modern beautiful private room, bath, shower, bathroom, sofa, desk, private balcony, 40 Inch Smart TV Netflix/Cable TV, stereo system. Room is cleaned daily and cloths washed when needed.

How much does it cost?2018-03-17T19:24:27+11:00

Costs will vary depending on client’s specific needs. A medical detox at a private hospital in Thailand will be an added cost, along with booking flights if that is required. However, the cost of our program is comparatively very low compared to other treatment facilities in Thailand, Australia and around the world. Your assessment coordinator will assist you with this process. The price of the entire program is fully inclusive with no hidden extras or fees: Treatment Costs.

Can I leave the facility and come back if needed?2018-11-11T16:34:19+11:00

Safety of all residents is our number one priority at all times. Evereyday residents will be involved in various off-site activites. Residents with family members or loved ones in Thailand can have pre-arranged outings with their support networks on Sundays.After the second week of treatment, residents can leave the facility during their free time to walk along the beach but will be drug and alcohol tested when they return. Otherwise, staff members will accompany residents during all off-site activities.

Can my family or firends visit?2018-03-13T05:41:32+11:00

We encourage family and close friends to visit every week if possible. Visiting hours are from 2:00 pm to 4:00 pm on Sundays. We can also set up an online video conference call during these hours. All visitors must be from the client contact list set up during the initial assessment. We can also arrange for family members to stay close by during the entire treatment or for at least the last week to be part of your transition out of the program.

What makes Oceans Thailand different from other treatment programs?2018-03-13T05:43:43+11:00

We are not a medical facility although we work very closely with doctors and psychologists. We offer evidence-based treatment incorporating the latest research in the field of addiction treatment in our program. We provide a confidential, calm, empathetic environment so each resident can feel comfortable enough that they can open up and focus on their recovery.

Can I take my phone and laptop?2018-11-11T16:36:50+11:00

No, unless it is urgently required for work commitments or family emergencies. Residents will have access to phones, computers, and tablets provided by staff on Sundays for 2 hours to contact family members and support networks or to arrange a appointments post-treatment. Any person on the contact support list has to be finalised on the first day of treatment. Treatment is not the place to be making unnecessary catch-up phone calls.

How do I reserve a spot on the waiting list?2018-12-17T19:20:19+11:00

Future residents must first complete an online assessment form and make a 20% deposit to reserve a place on the waiting list.

What is Post Treatment Transitional housing?2018-12-17T19:18:15+11:00

Transitional sober housing support includes independent living in a beautiful fully furnished one-bedroom apartment with Ocean view, large swimming pool, gym and Wi-Fi, close to the main township and the beach; this will include drug and alcohol testing; phone check-ins once a week and weekly meetings with Oceans Staff.

The benefits of sober housing mean you will be able to practice independently living away from the program and away from your usual environment but still have that strong connection to Oceans and accountability that goes along with it. But ultimately you will be responsible for yourself. It makes the final transition back into your normal environment that much more smoother.


About the program please don’t hesitate to contact